About Eirvon Tech Services

Eirvon Tech Services (ETS) is a mission-driven IT solutions provider serving government agencies, corporations, and community partners with reliable technology services and training. We specialize in cybersecurity, cloud infrastructure, and IT consulting — helping our clients make smarter tech investments while empowering our workforce with practical knowledge.

Position Summary

We are seeking a strategic, detail-oriented, and operations-focused Chief Operating Officer (COO) to support the growth and stability of ETS. As our COO, you’ll play a vital role in scaling internal operations, improving workflows, driving accountability, and ensuring that every department functions in alignment with company goals.

You will help transform our business vision into actionable plans across our service lines — from IT consulting and infrastructure to workforce training and community programs.

Key Responsibilities

• Lead and optimize day-to-day operational functions across all departments (IT, HR, Finance, Training, Customer Service).

• Oversee project execution, quality control, and service delivery across internal and client-facing teams.

• Support business development and strategic partnerships in collaboration with the CEO.

• Implement policies and procedures that improve operational efficiency and compliance (including HIPAA and cybersecurity standards).

• Manage hiring workflows and help build a high-performance team.

• Assist in budgeting, forecasting, and financial reporting in coordination with finance systems.

• Use data and KPIs to drive decisions and performance tracking.

• Represent the company in leadership meetings, partner engagements, and strategic planning sessions.

Preferred Qualifications

• Proven experience in an operations leadership role (COO, Director of Operations, etc.) in a tech or service-based organization.

• Strong knowledge of IT service management, workforce development, or educational training operations.

• Experience with ERP and CRM tools such as Odoo, Xero, Microsoft 365.

• Ability to manage remote and hybrid teams.

• Familiarity with compliance standards (HIPAA, ISO, NIST, etc.) is a plus.

Ideal Candidate Traits

• Solution-oriented and highly organized

• Collaborative and clear communicator

• Passion for workforce development, equity, and inclusive hiring

• Committed to continuous learning and innovation

Compensation & Benefits

• Competitive salary (commensurate with experience)

• Flexible work schedule

• Professional development and training

• Opportunity to make a real impact in a growing mission-driven company

Ready to Join the Team?

Apply now and help shape the operational backbone of Eirvon Tech Services as we expand our impact in the tech and training space.

🌐 Learn more about us: eirvontech.com

About the Role

Eirvon Tech Services is seeking a detail-oriented and proactive Operations Support Specialist to join our growing team. This role supports the day-to-day operations of the organization, ensuring smooth workflows across departments, managing documentation, assisting with project tracking, and helping coordinate internal communications and task management.

This is an ideal opportunity for someone who thrives in a flexible, tech-driven environment and is passionate about helping teams run efficiently.

Key Responsibilities

• Provide administrative and operational support across departments

• Assist with scheduling, documentation, and coordination of internal meetings

• Maintain task tracking systems (such as Jira and Microsoft To Do) and follow up on deadlines

• Support onboarding processes for employees and partners

• Help manage CRM entries and updates within Odoo

• Track and organize incoming communications (email and Teams) to appropriate teams

• Assist with preparations of reports, process updates, and internal SOPs

• Support inventory and vendor coordination as needed

Qualifications

• Strong organizational and communication skills

• Experience using business tools like Microsoft 365 (Teams, Outlook, Excel, Word), Jira, and CRMs

• Comfortable navigating cloud-based tools and software platforms

• Ability to manage multiple tasks and priorities independently

• Prior experience in operations or administrative support preferred

• Familiarity with tech or training environments is a plus

What We Offer

• Flexible work hours and hybrid work options

• Opportunity to work with a purpose-driven IT firm supporting public and private sector clients

• Training and growth in operations, CRM systems, and internal project management

• A mission-focused, family-oriented work culture